Independent, Specialist Disability Support Coordination
Helping people with complex needs navigate the NDIS with confidence
About CP Australia
Coordination Practice Australia (CPA) is an independent service provider focused on Level 3 Specialist Support Coordination for people with complex, high-risk, or multi-agency support needs.
We work alongside participants, families, carers, and referring professionals to untangle complex plans, reduce barriers, and build sustainable support systems that last beyond the coordination period. Our approach is trauma-informed, strengths & rights-based, and grounded in practical problem-solving. We are committed to transparency, ethical practice, and clear communication.
What we do
CPA provides targeted Level 3 Specialist Support Coordination for NDIS participants with high and/or complex support needs
For participants facing:
Complex health, disability, or psychosocial needs
High-risk situations or crisis response
Multiple service providers and systems (health, justice, child safety, housing, etc.)
Barriers to plan implementation or service access
Our work focuses on:
Clarifying goals and plan budgets
Mapping and resolving risks and barriers
Coordinating across multiple agencies and providers
Building participant and carer capability to manage supports independently
Supporting plan reviews with evidence and clear recommendations.
We do not:
provide direct care or therapy services.
- This ensures our advice remains independent and focused solely on the participant's interests.
How it works
1. Referral or enquiry
Participants, families, or professionals complete a short enquiry form or call us directly. We confirm service area, eligibility, and current capacity
2. Initial Conversation
We arrange a no-obligation conversation to understand needs, risks, and goals, and to explain how specialist support coordination can help.
3. Service agreement and startup
If CPA is a good fit, we issue a service agreement, confirm funding in the NDIS plan, and begin coordination work with a clear plan of action.
Why choose CPA
Independent and provider-neutral – We do not own or operate other disability support services. Our coordination practice is free from potential bias and conflicts of interest.
Specialist, high-complexity focus – We specialise in Level 3 work, including crisis, risk, and multi-agency coordination.
Clear, plain-English communication – Reports, plans, and updates are written for participants, families, and referrers to understand and use.
Expertise and professional practice – Grounded in professional practice with over 30 years’ experience in the disability sector, CPA’s approach ensures professional, ethical, and sustainable coordination.
Capability Statement
Coordination Practice Australia (CPA) - Independent Specialist Support Coordination
Core Service
Level 3 Specialist Support Coordination for complex and high-risk NDIS participants
Key Capabilities
Complex case analysis and risk mitigation
Multi-agency coordination (health, justice, housing, child safety, disability)
Crisis response and stabilisation planning
Plan implementation, service mapping, and provider liaison
Capacity building for participants, families, and informal supports
Plan review preparation with evidence-based recommendations
Practice Approach
Trauma-informed, rights-based, and person-centred
Provider-neutral and conflict-free
Focused on sustainable outcomes and reduced long-term dependency on coordination
Operational Strengths
Strong documentation, reporting, and governance systems
Clear communication with participants, families, and referrers
Experience working across community-sector, government, and NGO contexts
Service Area
Brisbane and surrounding regions, with remote service delivery capability where appropriate